Payments and Pricing

Updating a Payment method
Adding and selecting a preferred payment method will allow you to place an order. You can add payment methods such as credit cards or debit cards. While pl...
Fri, 3 Sep, 2021 at 8:31 AM
Resolving a Failed Payment
A card payment may fail for several reasons: There are insufficient funds on your card Your card has expired E-commerce transactions aren’t enabled...
Fri, 3 Sep, 2021 at 8:34 AM
Paying with Cash
Petro also permits cash on delivery purchases. However, this option must be selected while placing the order. Note: You can only pay cash on delivery for ...
Thu, 2 Sep, 2021 at 7:33 AM
I have an Unknown Charge
Card verification fee or cancellation fee can be mistaken for an unknown charge.  However, if you don’t recognize the charge, please contact us via our...
Fri, 3 Sep, 2021 at 8:40 AM
Issue with Cancellation fee
We understand that there might be situations when you need to cancel your request. Please note that in some cases you will be charged a cancellation fee. ...
Fri, 3 Sep, 2021 at 8:36 AM
I didn't receive my Refund
It may take up to 14 business days to receive a refund. If more time has passed and you still haven’t received your refund, please contact our Support team.
Thu, 2 Sep, 2021 at 7:34 AM