A Guide to using Petro

How to use the Petro buyer app platform

Placing An Order
HOW TO PLACE AN ORDER Here's how to place an order in  the Petro Buyer App:  1. Open your app and tap “Shop” (either in the bottom taps or the Menu ...
Fri, 3 Sep, 2021 at 6:31 AM
Subscribing to a Product
You can subscribe for a product delivery every 3 to 28 days by checking “FUTURE DELIVERY OPTION” before you place your order.   HOW SUBSCRIBED PRODUC...
Fri, 3 Sep, 2021 at 6:33 AM
Selecting a Payment Method
Your primary payment card is chosen by default. You can only select a payment method for order while making the order:  Tap “Shop” to navigate to the ...
Fri, 3 Sep, 2021 at 6:34 AM
Contacting a Seller
If you wish to contact your seller about a delivery location or talk about other details of the order you requested, you can do that through the app.  ...
Fri, 3 Sep, 2021 at 6:37 AM
Requesting a Specific Seller
The Petro Buyer app cannot match you with a specific seller. For your own convenience, during order placement, your app displays only the list of nearby sel...
Fri, 3 Sep, 2021 at 6:37 AM
Will I be Charged for Canceling an Order
You can cancel an order at any time on the Petro Buyer app but may be charged a cancellation fee subject to our Terms of services.  Cancella...
Fri, 3 Sep, 2021 at 6:58 AM
Rating a Seller
Rating sellers can increase/decrease their patronage with the ultimate aim of ensuring that you get the best quality of products. To rate a seller, follow ...
Fri, 3 Sep, 2021 at 6:59 AM
How are Prices Calculated?
Your order with Petro is calculated and charged upfront.   With upfront pricing, you know the exact cost and pay for the product before delivery. This c...
Fri, 3 Sep, 2021 at 7:00 AM
Getting a Receipt after an Order
When an order is placed successfully, we automatically send a receipt to the email address on your Petro Buyer account. If you aren't receiving receipt...
Fri, 3 Sep, 2021 at 7:08 AM