Order & Delivery
THE WRONG PRODUCT WAS DELIVERED TO ME Merchants or sellers are encouraged to deliver the exact products the customer orders and double-check to ensure t...
Fri, 3 Sep, 2021 at 7:13 AM
There can be several reasons for which you’ll be unable to place an order. Below are some common issues and how to resolve them. Declined Payment Issu...
Fri, 3 Sep, 2021 at 11:52 AM
We are sorry if it took too long to get your order delivered with Petro! The estimated time of arrival depends on the available routes to your delivery loca...
Fri, 3 Sep, 2021 at 7:50 AM
It’s easy to track your order from the moment the seller accepts your order until it arrives at your delivery location. To check your order status; ...
Fri, 3 Sep, 2021 at 7:52 AM
To make sure you get your delivery as scheduled, we recommend— Turning on notifications for the Petro buyer app. Keeping an eye out for text messag...
Fri, 3 Sep, 2021 at 7:53 AM