It’s easy to track your order from the moment the seller accepts your order until it arrives at your delivery location.

To check your order status;

In the app—

1. Tap the menu bar at the top left corner

2. Tap Shop

3. Tap History

4. Tap the affected order to view its status and progress level

You will also get a notification on your mobile device, every time your order status changes i.e., when it’s being prepared for shipment, en route, and finally delivered to you.  

If you want to reach out to  the merchant for any reason, follow these simple steps;

In the app—

1. At the top left  corner, tap on the menu bar

2. Tap on an order to view its  details

3. Tap on the phone icon to call the merchant

Note: You will no longer be able to call a merchant from the app, once an order is delivered to you.